top of page

Privacy Policy

We may receive, collect, and securely store any information that you enter on our website or provide us through other means. This includes but is not limited to the Internet Protocol (IP) address used to connect your device to the Internet, along with your login credentials, email address, password, and information related to your computer and Internet connection. Additionally, we track your purchase history to enhance your experience.

 

To further improve our services, we utilize various software tools to measure and collect session-related data. This data encompasses metrics such as page response times, the duration of visits on specific pages, details regarding user interactions with our content, and the navigation methods employed to move away from specific pages.

 

We also collect personally identifiable information, which includes, but is not limited to, your name, email address, password, and any communications you share with us. Furthermore, we gather payment-related details, including credit card information, comments, feedback, product reviews, recommendations, and your personal profile information.

 

When you conduct a transaction on our website, we specifically collect personal information that you provide to us, such as your name, billing address, shipping address, and email address. The personal information collected will be used solely for the purposes outlined above, ensuring that your data is handled with the utmost care and respect for your privacy.

 

We collect both Non-personal and Personal Information for several key purposes that enhance our services and user experience:

 

- **To Provide and Operate the Services:** This includes delivering the products and services you have requested, managing your orders, and ensuring that our platform functions smoothly and efficiently.

 

- **To Provide Ongoing Customer Assistance and Technical Support:** We are dedicated to offering reliable customer service. This involves responding to inquiries, solving issues, and providing technical support as needed to ensure your satisfaction with our services.

 

- **To Contact Our Visitors and Users:** We may reach out with general service-related notices, personalized updates regarding your account, or promotional messages tailored to your preferences, ensuring that we keep you informed and engaged.

 

- **To Create Aggregated Statistical Data:** We analyze Non-personal Information to generate aggregated statistical data. This information is valuable not only to us but also to our business partners, as it helps identify trends and areas for improvement, ultimately enhancing our services and offerings.

 

- **To Comply with Applicable Laws and Regulations:** We take our legal obligations seriously and ensure that our information collection practices comply with all relevant laws and regulations to protect both our company and our users.

 

Our company operates on the Wix.com platform, a robust online service provider that enables us to sell and manage our products and services effectively. Your data may be securely stored through Wix.com’s advanced data storage solutions, databases, and suite of applications. Wix.com employs stringent security measures, including storing your data on secure servers protected by a firewall to safeguard against unauthorized access.

 

Additionally, all direct payment gateways utilized by Wix.com and our company comply with the Payment Card Industry Data Security Standard (PCI-DSS). This set of standards is maintained by the PCI Security Standards Council, which comprises leading brands such as Visa, MasterCard, American Express, and Discover. Adherence to PCI-DSS ensures the secure handling of credit card information throughout our store and its service providers, providing peace of mind for our customers when making transactions.


 

We may contact you for various important reasons regarding your account. This includes notifying you about account-related matters, assisting in troubleshooting any issues that arise, resolving disputes, collecting fees or any amounts owed, and gathering your opinions through surveys or questionnaires. Additionally, we will reach out to provide updates about our company, announce new features, and share pertinent information as necessary to enforce our User Agreement, comply with applicable national laws, and uphold any agreements we may have with you. Communications may be delivered through multiple channels, including email, telephone, text messages, and postal mail, ensuring you receive timely and relevant information.

 

It’s crucial to understand that third-party services we utilize, such as Google Analytics or other applications from the Wix App Market, may implement their tracking technologies, including cookies. These services may collect, process, and store information according to their privacy policies, which are independent of our Privacy Policy. As such, we encourage you to review the privacy practices of these external services to understand how your information may be handled.

 

If you wish to opt out of our data processing activities, please get in touch with us by utilizing the main contact form located at the top of the page. We respect your right to privacy and are committed to addressing any concerns you may have.

 

We also reserve the right to modify this privacy policy at any time. Therefore, we recommend reviewing it regularly for updates. Any changes and clarifications will take effect immediately upon their posting on our website. Should we make significant changes to this policy, we will notify you on this platform so that you are fully aware of what information we collect, how we utilize it, and under what circumstances, if any, we may use and/or disclose it.

 

If you would like to access, correct, amend, or delete any personal information we hold about you, we warmly invite you to reach out to us using the main contact form available at the top of the page. 

 

Your privacy is important to us, and we are here to assist you in managing your data.

Join us on mobile!

Download the Spaces by Wix app and join the Natalie VisArt platform to easily stay connected from your smartphone.

Scan QR code to join the app
Download on the App Store
Get it on Google Play
bottom of page